Operations

33 terms

A

• Attendant ParkingAttendant Parking refers to a parking service where attendants, also known as valets, are employed to park and retrieve vehicles for customers.

B

• Bailment, The legal principle ofBailment refers to a legal principle where one person (the bailor) transfers possession of personal property to another person (the bailee) for a specific...

C

• Cellular leasingCellular leasing, also known as cell tower leasing or wireless tower leasing, refers to the practice of leasing land or space to wireless communication...
• Customer Relationship Management (CRM)Customer Relationship Management (CRM) is a business strategy and set of practices focused on managing and nurturing relationships with customers.

D

• Dwell TimeDwell time is the length of time a vehicle occupies a parking space, curb segment, loading zone or charger, from arrival to departure.

E

• Effective SupplyEffective supply is the usable share of a facility's stalls after deducting a cushion for circulation, turnover friction, misparked vehicles, and reserved stalls, typically...
• Event ParkingEvent parking is parking for venues and occasions that draw large crowds at a set time, such as stadiums, arenas, concerts, festivals and conventions....

G

• Garagekeepers LiabilityGaragekeepers liability is insurance that covers damage to customers' vehicles while they are in the care, custody or control of a parking operation. It...

L

• Long-term or Extended Stay Parking"Long-term" or "extended stay" parking refers to parking facilities or arrangements designed to accommodate vehicles for significant periods, ranging from several days to weeks,...

M

• Method of OperationThe method of operation is a parking facility's fundamental service and control model: self-park or attended, gated or gateless, staffed or remote, and the...
• Monthly ParkingMonthly parking is an arrangement in which an individual or business pays a fixed fee each month for the right to park in a...

N

• National Incident-Based Reporting System (NIBRS)The National Incident-Based Reporting System (NIBRS) is the FBI's system for collecting detailed data on each crime incident reported by participating law enforcement agencies....

O

• Off-Site ParkingOff-site parking is parking provided on a different parcel than the use it serves, usually secured by an easement, covenant or lease. How zoning...
• Oversell (Oversubscription)Oversell is issuing more monthly parking credentials than stalls, priced on the fact that not all holders park at once.
• Owner-Operator AgreementThe owner-operator agreement allocates revenue, expense, risk and control between a parking asset's owner and its operator. The classic forms are the management agreement,...

P

• Parking Demand AnalysisA parking demand analysis estimates how many parking spaces a site, building or district needs, at what times, and for which users.
• Parking EnforcementParking enforcement is the set of activities that make parking rules work: monitoring vehicles, issuing citations, booting or towing, and handling payments and appeals....
• Parking OccupancyParking occupancy is the share of parking spaces in use at a given moment: the number of parked vehicles divided by the number of...
• Parking Turnover (Turnover Rate)Parking turnover is the number of different vehicles that use a parking space over a given period, usually a day. The turnover rate is...
• Parking Utilization StudiesA parking utilization study measures how existing parking is used: how many spaces are occupied, where and when, and often for how long and...
• Pay-per-Click (PPC)Pay-per-click (PPC) is an online advertising model in which an advertiser pays each time someone clicks its ad. The most common form is search...
• Peak Demand Parking FacilitiesPeak Demand Parking Facilities s cater to venues that experience substantial surges in parking needs, such as sports arenas, convention centers, theaters, and large...
• Pre-Booked (Reservation) ParkingPre-booked parking sells the stall before the trip, through the facility's own channels or aggregators, converting drive-up uncertainty into committed revenue.

S

• Search engine optimization (SEO)Search engine optimization (SEO) is the practice of making a website or listing easier for search engines to find, understand, and rank, so it...
• Self-park garageA self-park facility refers to a parking structure or lot where drivers are responsible for finding their own parking space, parking their vehicle, and...
• SERP (Search Engine Results Page)In the context of parking marketing and SEO (Search Engine Optimization), "SERP" stands for "Search Engine Results Page," which is the page that users...
• Short-Term ParkingShort-term parking is parking intended for stays of minutes to a few hours, typically priced by the hour and located closest to the destination,...
• Shuttle Parking System (Rack-and-Rail)A shuttle parking system, also called a rack-and-rail system, is a fully automated parking system in which carriers run on rails along each storage...
• Special-Use Parking FacilitiesSpecial-use parking facilities refer to parking areas or structures designated for specific purposes, types of vehicles, or user groups.

T

• Tandem parkingTandem parking is an arrangement in which two or more vehicles park in a line, one behind the other, so the inner vehicle can...
• Transient ParkingTransient parking is parking used by customers who have no monthly or contract arrangement and pay per visit, whether they stay 20 minutes or...
• Transient TrafficIn parking, transient traffic is the flow of vehicles belonging to transient parkers, visitors who park by the hour or day and pay per...

V

• Validation (Parking)Validation is merchant- or employer-subsidized parking: the business stamps, codes, or digitally credits the parker's fee to shift the cost to the party who...